Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high order volume, processing times may be slightly delayed. We appreciate your patience.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Domestic Shipping

We currently ship throughout [Country/Region]. Delivery times may vary depending on your location.

International Shipping

We ship to select international destinations.

• International delivery times typically range from 7–21 business days.
• Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
• We are not responsible for delays caused by customs clearance procedures.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost, Stolen, or Damaged Packages

We are not responsible for packages lost, stolen, or damaged after they have been marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

Delayed Shipments

While we strive to meet all estimated delivery times, unforeseen circumstances may occasionally cause delays. We appreciate your understanding and patience.

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or regions where delivery services are unavailable or unreliable.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: [support@shopysora.com]
Store Name: [Shopysora]
Business Hours: [Monday to friday and 9am to 5pm]